‘Train the Trainer’ in Computer & Technology Support


This course is designed for support staff and volunteers to enable them to help and assist their service users and clients get more from their own computer. It covers a comprehensive of topics which commonly cause problems within the community.

Course Outline:

  • Teaching principals
  • The Computer
  • Software
  • File Management & backing up
  • The Internet & Broadband
  • Browsing and searching
  • Email
  • Word processing
  • Job Seeking, CV’s and Cover letters
  • Shopping and paying safely on line
  • Virus protection, security and passwords
  • Social Media

The course includes an assignment which is the preparation and delivery of a 10 minute session on one of the topics covered.

Materials provided in the course include a memory stick with loaded resources & paper based handouts.


Prepare and deliver a 10 minute Microteach


Certificate of Achievement